What Nucleus Research said about StoreForce
“StoreForce connects task management, store visits, help ticketing, communications, and WFM within a single retail operations platform.”
One platform. Every layer of frontline operations.
Task management, store visit execution, help ticketing, frontline communications, and workforce management, unified in a single web and native mobile application for global enterprise and specialty retailers.
Every team member sees what matters most to them.
Priority-ranked, personalized dashboards ensure every individual, from store associate to district manager, sees the work most relevant to their role, with the right context to act on it immediately.
Scheduling connected to real store performance data.
Machine learning-based schedule generation tied to historical traffic patterns and store performance metrics, including conversion rate, average transaction value, and units per transaction, connecting labor allocation to actual operating outcomes.
SOPs surfaced at the moment they're needed.
An AI-searchable Knowledge Base provides role-based SOP and policy content within the same application, connecting reference materials directly to the tasks that require them.
Store visits that close the loop on execution.
A structured inspection module supports scheduled and ad-hoc visits, with scoring, conditional logic, action plan tracking, and follow-on task generation from audit findings. Brand compliance checks included.
Built for global enterprise retail.
Deployed across more than 40 languages with a full API integration layer, supporting the complexity of multi-market, multi-brand enterprise retail operations at scale. Backed by Accel-KKR.
