MAP Active Unifies 25,000 Employees Across Brands

“StoreForce gives simple visibility of key metrics and helps us drive our business, even with the complexity we operate across brands and countries.” – Thomas Mille, Vice President of Operations at MAP Active 

Key Takeaways

• Simplified visibility across multiple brands and Southeast Asian markets 

• Enabled 25,000 employees to adopt workforce management for the first time 

• Centralized KPIs so field teams can focus on employees and customers 

• Designed specifically for specialty retail challenges 

• Built a long-term partnership with a dedicated, retail-focused team 

Background 

MAP Active operates a portfolio of brands across multiple countries in Southeast Asia. Managing diverse labor models, contract structures, and brand-specific operating standards creates significant operational complexity. 

As a fast-growing organization with 25,000 employees, MAP Active required its first enterprise workforce management platform. The solution needed to scale across countries, simplify complexity, and deliver immediate value to store-level teams. 

MAP Active selected StoreForce as a long-term technology partner to centralize workforce data, improve KPI visibility, and support operational excellence across its specialty retail footprint. 

Simplifying Complexity Across Brands and Borders 

Operating multiple brands in different countries introduces varied labor laws, contract management structures, and operating models. Prior to StoreForce, gaining consistent visibility into performance across this network required navigating fragmented systems and reporting methods. 

StoreForce consolidated key metrics into one platform, delivering simple, clear visibility for leadership and store teams alike. Rather than untangling separate reporting streams, MAP Active gained a unified view of performance drivers across markets. 

This clarity allows leadership to focus on driving the business rather than interpreting disconnected data sources. 

Enabling 25,000 Employees with a Simple, Impactful Tool 

Implementing a workforce management system for the first time across a 25,000-employee organization requires simplicity and immediate usability. Adoption depends on whether store teams see value quickly. 

StoreForce delivered a platform that is intuitive and focused on day-to-day retail realities. From scheduling to KPI visibility, the tool was designed to address real store challenges rather than add administrative burden. 

By presenting clear metrics and streamlined workflows from day one, StoreForce enabled broad adoption and built confidence across field teams. 

Refocusing Field Teams on What Matters Most 

Before centralization, field teams spent time gathering information, evaluating KPIs, and reconciling reports. That administrative workload reduced time available for coaching teams and serving customers. 

With all relevant metrics accessible in one place, leaders can now: 

• Review KPIs without manual compilation 
• Support store teams with real-time visibility 
• Focus on employees and customer service 
• Drive daily sales performance with confidence 

The platform’s specialty retail focus ensures that features align directly with in-store challenges and performance drivers. 

In MAP Active’s Own Words… 

“First of all, we love StoreForce solutions and its focus on specialty retail. It gives us the features and tools we need to drive day-to-day sales and solve daily challenges in stores. With the complexity of operating multiple brands across countries in Southeast Asia, StoreForce provides simple visibility of key metrics and helps us drive our business. It will make life easier for our field teams and allow them to focus on our employees and customers rather than spending time finding the right information. Choosing a technology partner is a long-term decision for a company of our size, and we feel very confident in this partnership.” – Thomas Mille, Vice President of Operations at MAP Active 

Connect with StoreForce Today 

If you want the same clarity across complexity, scalable adoption, and field-focused visibility that MAP Active achieved, it is time to see StoreForce in action. Whether you are operating across multiple brands, expanding internationally, or implementing workforce management at scale, StoreForce gives you the tools to simplify operations and strengthen performance. Join leading specialty retailers using StoreForce to unify KPIs and empower their teams. Book a demo today and see how simple visibility can drive complex businesses forward.